A guide to selecting a document management system

Choosing the right Document Management System (DMS) is about transforming how your business operates, not just adding software. For teams stuck hunting for files or resolving version errors, a DMS can eliminate chaos and simplify workflows.

M-Files, a document management system with workflow automation, recently offered some advice on pick the right DMS.

A DMS improves collaboration by removing silos, ensuring everyone works on the latest document, and protecting sensitive files with secure permissions. Automated workflows keep tasks moving, reducing delays and rework.

It is not just for large firms. Small businesses often gain the most, with DMS platforms helping to organise documents, streamline approvals, and cut time spent on manual processes.

Key features to consider include intelligent search, workflow automation, secure access controls, compliance readiness, and easy integration with tools you already use, such as CRM and ERP platforms. Testing usability and involving staff early increases adoption success.

Most DMS providers use subscription pricing per user, though additional costs for training or integrations can apply, so clarify these upfront. Migration may seem daunting but is essential for a smooth transition, with many vendors providing tools to clean and move data effectively.

Start with a pilot department, keep metadata simple, and communicate clearly with teams to build momentum and encourage adoption.

The right DMS is an investment, delivering time savings, improved compliance, and streamlined operations, allowing your team to focus on higher-value work.

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