AI underwriting platform Concirrus and North American aviation insurer Applied Aviation won the ‘AI Implementation of the Year’ award at the US Insurance Awards 2025. The award recognises the partnership between the two companies, which involved the implementation of Concirrus’s aviation-specific large language model (LLM) platform to modernise the underwriting process at Applied Aviation.
The collaboration was initiated to address the traditionally manual and time-consuming nature of aviation risk analysis and quoting. According to the companies, the new technology can read and understand broker submissions in minutes, replacing processes that previously took up to 36 hours.
Automating risk analysis and improving efficiency
The implementation of the Concirrus Aviation platform delivered several key results for Applied Aviation. The processing time for each risk was reduced from as long as 36 hours to less than five minutes.
The AI solution was integrated directly into the existing workflows at Applied Aviation, allowing underwriters to focus on decision-making rather than manual data entry. The platform also automates risk triage and pricing, which the companies state has improved consistency, regulatory compliance, and the speed of feedback to brokers.
This operational efficiency supported significant business growth, with Applied Aviation reporting that it more than doubled its gross written premium without a proportional increase in headcount.
Steven Allen, president of Applied Aviation, commented on the impact of the partnership: “This partnership with Concirrus and the implementation of Concirrus Aviation has been a game changer. Concirrus allows us to be more responsive to brokers and insureds, ensures greater regulatory compliance and consistency in our underwriting, and supports our team to focus on what matters most — strategic risk assessment and client service.”
A new model for specialty underwriting
The success of the implementation is being presented as a blueprint for how AI can transform underwriting in complex specialty lines without disrupting existing workflows.
Andy Yeoman, chief executive officer at Concirrus, said: “We’re proud to see this partnership recognised on one of the biggest stages in US insurance. This win shows the practical, measurable impact of AI when it’s built with deep industry knowledge and implemented in a way that enhances underwriters’ expertise rather than replacing it.”
Concirrus provides technology for the specialty and commercial insurance sectors, with a platform designed for automation, data-driven decisioning, and real-time portfolio management. Its solutions cover a range of specialty lines, including property, aviation, transportation, and marine.
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