Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development. The firm’s client base includes both emerging startups and established organisations.
What sparked the creation of BexarWare? According to Bryce Boesen, CEO of BexarWare, the company was formed when necessity met growth.
He said, “Mark Robinson (principal software engineer at BexarWare), the professor, had been working on this insurance system solo for almost 20 years at that point in time. His primary client had gotten acquired and gave him an ultimatum to bring more people into his company or sell the software, so he brought a group of his best and brightest students in to inherit his legacy.”
Following a few years of development, BexarWare had resculpted the software into a visually appealing, adaptable, and highly competent system – designed to tackle whatever the industry threw the firm’s way – and called it Propcot.
Boesen continued, “With the reinvention of the software, we have created demonstrable improvements in how our clients do business. That’s how we moved from startups to enterprises: we helped build those startups into enterprises, working alongside them as partners.”
As for Boesen and Robinson, what expertise do they offer to contribute to the success of BexarWare? On this topic, Boesen outlined that Robinson represents the ‘original vision’ of the software, building features as they were needed for a single growing insurance company working with specialty product lines.
Boesen stated, “His legacy and expertise are echoed through the software and how we continue to do business, but his solution needed modernization.” This is where Boesen himself came in, stating, “I represent the new vision for the software and its potential as a new major player in the space. With this new guidance and motivation, we build features out of growth-oriented desire rather than just playing catch-up like most legacy solutions.”
Another key member of the BexarWare team is the company’s ‘in-house quality guru’, Richard Wiesen. As Boesen notes, he has played a key role within the company; ensuring quality and reliability remain at the forefront of Propcot’s priorities.
Boesen said, “He has pioneered some extensive QA regimens and a reward system that gamified our product development lifecycle. These processes have enabled us to keep our team motivated and ship high-quality, robust, and scalable software with our modest team size. Today we can boast that we have had no security breaches and a 99.9% uptime for our core systems.”
Setting itself apart
In a sector as competitive and saturated as the InsurTech market, how is BexarWare setting itself apart from the competition? According to Boesen, the competitive advantage that BexarWare leverages lies in its approach to problems. He said, “With a partner-centric mindset you’ll see the value in the service we provide to businesses first and foremost. This results in powerful solutions to real problems in the industry that last for years.
“The company extended this approach to Propcot,” Boesen remarked, “and that’s how it delivered its powerful and customizable solution to blanket policy administration”. He continued, “this makes it seamless to add/cancel/endorse any number of insured assets on a single policy at any point in the enforcement lifecycle.”
High-quality delivery
Which methodologies ensure the company’s fast, high quality software delivery? BexarWare builds all its tech with scalability and long-term deliverability in mind, claims Boesen.
He detailed, “Nothing goes out that isn’t enterprise-grade and ready for mass adoption. Single solutions are rare for our organisation. It’s no small feat, as it takes a good bit of effort and talent to turn singular requests into full systems capable of driving continuing results. We do this by being creative, adhering to a strict QA practice, and seeking to fully understand our clients’ problems and goals.”
Another vital aspect of delivery is how a company is able to turn client ideas into concrete solutions. Here, Boesen stated that BexarWare is a full-service tech and consulting firm and has worked in several areas, but its main focus is InsurTech and building software systems that help modernise the industry.
How does BexarWare’s brokerage partnership drive InsurTech’s digital transformation? Here, Boesen said that the company’s brokerage partner, APIA, has been with the firm since the beginning – and their relationship extends back around 25 years to when Robinson was still developing the idea.
Boesen added, “Now they’re a shining gem of how to do business in their vertical of insurance. We adopted core tenets of professionalism, expediency, and personalized results with all our clients to mirror the standard they set with their clients.”
AI innovation and meeting demands
In an age where the use of AI is no longer simply a common desire but a must-have to stay competitive, being able to place your own line in the sand in the sector is key, especially within insurance.
Boesen raised that AI is a great way to save time and money through the summarisation of large amounts of information and produce digestible results for a variety of use cases.
He continued, “I have a very specific perspective on the uses of AI in technology, so we typically limit our exposure to AI to optimal use cases. Our two main use cases are data ingestion and automatic rate generation. Using AI, we can turn virtually any input into a workable data source for Propcot. Additionally, we are pioneering a comparative rate analysis feature using a quantitative AI model that is typically seen in the real estate investment space.”
There are also growing demands – particularly in the insurance market – for personalised insurance offerings and real-time analytics to meet a rising need amongst customers in the market.
How do BexarWare’s platforms meet these demands? Boesen clarified that his background lies in marketing tech, where analytics, in-depth analysis, and ad hoc reports rule the world.
He added, “Using my learned expertise and adopting those same principles into Propcot allows our team to use the software to produce any personalized analytics or exports our clients request. We are currently building out a nocode system that will enable insurers to produce their own complex reports without developer involvement to save everyone time.”
Amongst growing demands in the insurance market is the growing need for firms to secure their solutions with strong cyber protections. Here, BexarWare utilises a cutting-edge cloud-based microservice architecture with real-time threat analysis, log monitoring, and system scans to ensure that our software and its data remain a well-kept secret. All API endpoints are hardened by RSA cryptography and a rolebased permission model.
Boesen concluded, “All systems are stored with redundant backups and are capable of scaling horizontally or vertically. Our software has come a long way from the monolithic architecture Robinson originally created.
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