Finance orchestration and spend management platform Payhawk launched its Fall ’25 Product Edition, expanding its ‘AI Office of the CFO’ stack with a coordinated set of four new artificial intelligence agents. The agents for Financial Controller, Procurement, Travel, and Payments are designed to complete everyday finance tasks by following the roles, policies, and approvals already established by a company’s finance department.
The system allows employees to make requests in natural language, after which the agents guide them through the entire process, collecting necessary approvals in the background. According to the company, the agents are designed to learn user preferences over time to complete tasks faster and with less manual effort.
“Enterprises don’t need more chat, they need outcomes,” said Hristo Borisov, chief executive officer and co-founder of Payhawk. “The majority of agents on the market today lack enterprise capabilities to be adopted at scale, such as permissions, policies, multi-tenancy, audit trails, and data security standards – all absolutely critical when it comes to business payments. Our AI agents act within your controls and finish real finance tasks, so the easy thing for employees is also the right thing for the business.”
A suite of specialised AI agents
Payhawk’s agents operate within a company’s existing roles and permissions, keeping data within the platform and logging every action for auditability. Each agent is designed to handle specific finance-related workflows:
The Financial Controller Agent is intended to speed up the month-end closing process by automatically chasing receipts, uploading documents from vendor portals, flagging anomalies, and escalating reminders. Payhawk reports that with this agent, expenses are submitted twice as fast.
The Procurement Agent allows employees to state what they need in natural language. The agent then gathers context, applies budget and policy rules, routes approvals, and can increase card limits or create purchase orders, reducing the need for manual forms and tickets. This reportedly reduces the request-to-purchase time by 60 per cent.
The Travel Agent handles travel bookings, ensuring they are within company policy and based on user preferences. It then automatically creates a trip report and groups related expenses for one-click approval and export to an ERP system. The company states this can save up to 90 minutes per trip.
The Payments Agent functions as an automated helpdesk, providing instant answers on issues like failed transactions, blocked cards, or pending reimbursements. Payhawk claims this agent can deflect approximately 40 per cent of helpdesk work from a human finance team.
Additional platform updates
Beyond the new AI agents, the Fall ’25 Product Edition includes the launch of global payments at 0.3% FX in 115 currencies, which is offered in partnership with JP Morgan Payments. The release also features enhanced role and permission controls and other platform improvements. Payhawk will host a product showcase to detail these new features on 2 October 2025.
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