SymphonyAI has introduced Sensa Agents, a new suite of AI-driven tools designed to automate and streamline financial crime investigations.
These agents help financial institutions speed up case reviews, draft Suspicious Activity Reports (SARs), and perform online research—freeing up human investigators to focus on high-value risk decisions.
As financial crime becomes more sophisticated and widespread, institutions are under increasing pressure to adapt. Regulatory demands, data silos, and resource constraints all hinder effective responses. According to research, over 70% of financial executives expect crime rates to increase in 2025.
Sensa Agents are part of a new wave of “agentic AI,” which goes beyond simple automation. Unlike copilots, which assist users with basic tasks, these agents can plan, decide, and learn—working together to complete complex investigations with minimal human input. All actions remain fully auditable and under human oversight.
The benefits are substantial: fewer false positives, faster investigations, improved accuracy, and significant cost savings through SaaS deployment.
SymphonyAI’s initial rollout includes three agents: the Summary Agent, which compiles key case data; the Narrative Agent, which writes consistent SARs; and the Web Research Agent, which performs thorough background checks. All agents can be customised, integrated with internal systems, and are designed for full transparency.
Each agent is trained on both industry typologies and a firm’s internal policies, learning continuously and improving with feedback. More Sensa Agents are expected to follow soon, expanding this AI ecosystem and reshaping how financial crime is tackled.
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