SymphonyAI’s NetReveal Payment Fraud solution is redefining how financial institutions combat payment fraud, using AI-driven technology to deliver rapid, accurate fraud detection with minimal disruption to legitimate payments.
In a recent video, Matt Wilkins, product manager for fraud at SymphonyAI, explains how the platform blends real-time analytics with behavioural insights to keep pace with evolving threats.
At the heart of NetReveal is real-time risk scoring that intercepts fraudulent transactions before they settle. This early action not only reduces financial losses but also strengthens regulatory compliance by supporting detailed and accurate reporting.
The system also addresses a persistent industry challenge: how to stop bad transactions without slowing down the good ones. NetReveal is designed to release legitimate payments with minimal latency—often under 50 milliseconds—while maintaining high detection accuracy. By achieving this balance, the platform enables frictionless user experiences without compromising risk control.
As fraudsters adapt to new technologies and payment innovations, institutions are facing a more complex and demanding environment. The post-pandemic rise in cybercrime, increased regulatory scrutiny, and the expanding footprint of FinTechs and payment providers have made it clear that legacy systems are no longer sufficient. Wilkins notes that teams are being asked to do more with fewer resources, making automation and AI-powered tools essential for fraud operations.
NetReveal responds to this pressure by combining behavioural analytics, machine learning, and rules-based detection to identify anomalies at scale. The platform has achieved a 55% reduction in false positives, enabling fraud teams to spend less time on false alerts and more time on genuine threats.
For more insights, watch the full video here
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