Finova, one of the UK’s leading providers of cloud-based mortgage, savings, and lending software, has opened of a new office in Manchester. The launch of the new hub has created over 50 new jobs, with over half of the positions already filled and active recruitment underway to complete hiring over the coming months.
The strategic expansion challenges the common narrative surrounding artificial intelligence and employment. According to the company, the move proves that integrating AI within financial services can actively create jobs within a growing technology business.
Developing the next generation of fintech talent
Located at x+why, 100 Embankment Manchester, the new hub will primarily house developers and engineers. This team will be focused on advancing Finova’s lending, broker, and servicing platforms. Additionally, the company has committed to offering apprenticeships at the site to help develop the next generation of UK fintech talent.
The decision to expand follows a period of sustained growth across Finova’s business. This momentum has been driven by continued demand from UK lenders and brokers, alongside ongoing investment in the firm’s AI-enabled platform.
Currently, Finova:
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Serves over 60 financial institutions.
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Manages nearly £50 billion in loans and savings.
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Powers one in five UK mortgages.
AI as a catalyst for expansion
Finova’s proprietary AI capabilities have been a key driver of its recent momentum. For example, the company utilizes Broker Assist, a conversational AI agent designed to streamline the mortgage process for lenders, brokers, and customers. The tool achieves this by significantly reducing manual effort and enabling faster decisions.
Gareth Richardson, CEO at Finova, addressed the industry’s changing technological landscape.
“There’s a common assumption that investment in AI leads to fewer jobs. At Finova, we’re seeing the opposite,” Richardson stated. “Our AI capabilities are driving real commercial growth, and that growth is what’s enabling us to invest in new talent and technology.”
He added: “We’re a UK business, built for UK lenders, brokers, borrowers and savers, and we place great emphasis on investing in the incredible pool of talent right here in the UK.”
Celebrating its 30th anniversary this year, Finova currently employs more than 500 people across London, Cheltenham, and India. The new Manchester hub marks the next major phase of its growth trajectory, strengthening its core engineering capabilities while supporting continued platform innovation.
“Manchester is a city with a strong technology ecosystem and real ambition,” Richardson noted. “We want to play a role in shaping what an AI-driven financial services company looks like in the UK — one that grows its technology and its people at the same time.”
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