Alkami Technology, a US and cloud-based digital banking solutions provider, has partnered with Intrepid Credit Union to launch a new digital banking platform that offers members self-service tools and a personalised user experience.
The Alkami Digital Banking Platform hopes to enable Intrepid Credit Union to foster greater engagement and growth for the members they serve.
By integrating crucial digital banking services across online account opening, payments, financial wellness and more, Intrepid Credit Union is equipped to enhance cross-sell opportunities, build trust and improve member satisfaction.
Greg Strizich, chief executive officer at Intrepid Credit Union
âOur new digital banking platform is a testament to our commitment to providing our members with the best possible banking experience for their success,â explained Greg Strizich, chief executive officer at Intrepid Credit Union. âWeâre thrilled to offer a solution that is not only cutting-edge but also incredibly user-friendly. This launch marks a new era for Intrepid Credit Union, and we are excited to lead our members into the future with this new digital banking platform.â
Alkamiâs diverse partner ecosystem also empowers it to tailor its digital banking experience and remain at the forefront of fintech innovation.
âWe are proud to support Intrepid Credit Union in delivering a banking solution that combines advanced technology with intuitive design, ensuring their members can bank with confidence and ease,â added Jeff Chen, vice president of product management at Alkami. âSeamless digital banking experiences are increasingly key for driving engagement and revenue growth, and we are confident that Intrepid Credit Unionâs members will feel immediate impact and benefit as a result of this partnership.â
In 2024, J.D. Power, a US-based market intelligence firm, certified Alkami for providing âan outstanding mobile banking platform experienceâ, following the successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions.
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