AI-as-a-Service firm, Dyna.Ai, is joining forces with DCS Card Centre, a Singapore-based fintech driving integrated payment and financial services, to enhance customer experience and operational efficiency in the financial services sector using AI.
Formalised through a Memorandum of Understanding (MoU) signed at the 2024 Singapore Fintech Festival, the partnership will see DCS Card Centre leverage Dyna.Ai’s AI technology to ‘future-proof’ the financial services environment.
Tomas Skoumal, chairman and co-president of Dyna.Ai
Tomas Skoumal, chairman and co-president of Dyna.Ai, emphasised the importance of the partnership: “We are excited to join forces with DCS Card Centre, a forward-thinking financial institution that understands the transformative power of AI in the industry. By integrating our advanced AI solutions with DCS Card Centre’s extensive market expertise, we aim to achieve impactful results that elevate customer experience and enhance operational efficiency.”
DCS partnered with Dyna.Ai earlier this year to leverage AI solutions for its collection calls and plans to expand the partnership by incorporating Dyna.Ai’s AI capabilities into marketing calls and app enhancements in the coming months.
Charles Huang, Chairman of DCS, also said: “Since DCS’s transformation in 2022, the mission has been to drive innovation and elevate the company’s offerings through cutting-edge technologies such as AI and fintech. One significant improvement we’ve implemented is the instant approval of credit card applications, enhancing efficiency and convenience for our customers.
“As we move forward, DCS will continue to evolve and embrace technological advancements to better serve Singapore and extend our services beyond its borders. Our commitment remains focused on growth, innovation, and delivering exceptional financial solutions for our customers.”
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