NCR Voyix, a global provider of digital commerce solutions, has launched its new solution, Aloha Pay-At-Table, powered by Atlanta-based tech firm sunday, in an effort to enhance the overall dining experience.
The software, which originally launched in 2021 with 23 locations across Europe, is now set to help restaurants improve their service in the US. sunday hopes to improve the dining experience for guests by enabling them to use their smartphones to scan a tabletop QR code to view their itemised bill, split the costs and leave a tip while paying in less than 10 seconds.
Currently, the platform helps more than 2,000 restaurants worldwide, impacting 50 million guests annually. Given its seamless integration with Aloha POS by NCR Voyix, Aloha Pay-At-Table decreases time spent waiting and paying for the check while increasing efficiencies for guests, staff and restaurant owners.
NCR Voyix explained that by eliminating back-and-forth trips by the server, Aloha Pay-At-Table helps save an average of 15 minutes per table.
Benny Tadele, executive vice president and president of restaurants at NCR Voyix, discussed the solution: “In an industry known for its razor-thin margins, our Aloha Pay-At-Table by NCR Voyix technology enables restaurants to operate more efficiently. By serving guests faster, encouraging higher spending and turning tables swiftly, it’s a game-changer for business-minded operators.”
The solution offers a range of additional benefits, including offering servers 10 per cent higher tips thanks to automatic, precalculated tip suggestions. The software also prompts guests to review food, service, ambience, and value for money on Google after paying their bills.
Christine de Wendel, co-founder and US CEO of sunday, also said: “We are providing a better overall experience for everyone involved whether it’s a restaurant guest, server or restaurant operator. Guests can pay and leave at their convenience, waitstaff have more time to spend for personalised service, and managers or owners gain valuable data insights, such as which servers perform best and what experiences are stellar or need improving.”
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