Amazon Web Services has launched a number of new generative AI capabilities in Amazon Connect, its cloud contact centre service, in an effort to help […]
British Caribbean Bank (BCB), a financial institution based in the Turks and Caicos Islands, has successfully gone live with Finastra Essence, a next-generation core banking […]
Fraud and disputed transactions are banks’ toughest loyalty test, says Steve Durney, VP Partnerships & Alliances at Quavo, which uses AI-led dispute tools Read More