Retail trading platform Capital.com has selected identity verification platform Trulioo, to support its global expansion with streamlined customer onboarding.
Having initially partnered with Trulioo in 2023, Capital.com is now expanding the use of the identity verification platform’s ‘Person Match’ offering to 17 countries across EMEA, APAC and Latin America.
Trulioo Person Match accesses over 450 global and local data sources worldwide, calibrates inputs based on regional nuances and applies natural language processing to normalise data fields for different formatting. Combined with fuzzy matching to handle variations in form and spelling, it delivers enhanced verification accuracy and match rates.
Capital.com, which saw client trading volumes exceed $1trillion in 2023, has established itself as one of the world’s fastest-growing trading platforms.
Following the Person Match identity verification capability integration, Capital.com explained it has seen faster client onboarding across several key markets, including verifying and onboarding 80 per cent more new customers in Latin America and 28 per cent in Asia.
“We are excited to partner with Trulioo, an industry leader in the digital client verification space,” explained Dana Massey, chief product officer at Capital.com. “This collaboration affirms our commitment to ensuring an exceptional user experience for our clients. With the integration of the Trulioo verification capability, we can provide a faster, more efficient client verification process without causing any inconvenience to our clients while maintaining the highest standards of security and compliance.”
Enhancing customer onboarding
With a global data network of more than 450 data sources and coverage of 13,000-plus document types from around the world, the Trulioo platform helps organisations navigate the unique verification challenges of any country whilst adding certainty to customer onboarding and risk management.
Steve Munford, CEO of Trulioo, also commented: “Trulioo is shaping the future of digital identity verification, and our partnership with Capital.com highlights our dedication to delivering cutting-edge capabilities that provide efficient, convenient onboarding experiences.
“We’re proud to support Capital.com’s global expansion with an industry-leading data source network that helps the platform meet its customers’ onboarding expectations.”
Trulioo combines person and business verification elements in one customisable platform to optimise for growth, innovation and trust.
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